Looks Good on Paper

Human-Centric Hiring At Scale - Inside Clio’s Global Talent Expansion (S2E7)

Andrew Wood (aka Woody), Anita Chauhan Season 2 Episode 6

Clio’s hiring engine: real talk with Alyssa-Marie Lefebre (Senior TA Specialist, Clio).
How a 1,700-person legaltech scales recruiting without losing the human.

In this episode you’ll learn:

  • The difference between culture fit and culture add—and how to interview for it.
  • How to kill ambiguity bias with clear interview guides and prep.
  • Why CVs/LinkedIn are useful and a “map of biases”—plus fair alternatives.
  • Tactics for true candidate care at volume (prep calls, feedback loops).
  • The TA stack behind Clio’s growth: Workday, LinkedIn, Gem, BrightHire/Gemini & more.

About Clio
Clio is a category-leading legaltech company transforming practice management with an AI-forward, human-centered approach. With 1,700+ employees, Clio continues to expand across EMEA and APAC.

About Looks Good on Paper / Willo
Looks Good on Paper is powered by Willo and hosted by Anita Chauhan. Simple, candidate-friendly one-way video interviews that help teams screen faster and fairer. 

Watch & subscribe:
🎥 YouTube
💡 Follow Willo → https://www.willo.video
💬 LinkedIn 

Chapters

00:00 — Welcome & guest intro (Alyssa-Marie Lefebre, Clio)
02:11 — Clio’s scale: 1,700+ people, global growth & AI shift
03:34 — Biggest mistake: “culture fit” vs “culture add” (and values that work)
06:56 — Rewriting values: the “Recharge Your Way” lesson
09:19 — Hidden bias: ambiguity in interviews (and how to fix it)
11:47 — White-glove candidate experience at volume
13:02 — If CVs vanished: LinkedIn’s role & bias awareness
15:18 — Multiple application paths & equitable review systems
16:44 — Skills-based hiring, feedback calls & fair assessments
17:48 — The stack: Workday, LinkedIn, Gem, BrightHire/Gemini, no-code ops
20:40 — How to reach Alyssa (LinkedIn) & close

Guest Bio
Alyssa-Marie Lefebre is a Senior Talent Acquisition Specialist at Clio, where she’s helping build high-performing teams with scalable, people-driven processes. With nearly a decade in tech recruiting Alyssa champions transparent interviews, equitable evaluation, and candidate experiences that enable long-term growth.

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Show Resources

  • Willo: willo.video - The most cost-effective way to screen candidates at scale. Interview candidates anywhere & at any time
  • CV Free Toolkit: cvfree.me/join - Break up with the CV and get everything you need to modernize your hiring approach with skills-based assessments
  • Anita Chauhan: linkedin.com/in/anitachauhan - Connect with the host